Managed Services

Services

  • Consultation regarding and analysis of processes to improve efficiency in clients' operating processes.
  • Service Desk and technical office based on ITIL defined best practices.
  • Compliance with national, sectorial and international legislation (LOPD, SOX, HIIPA, etc…)
  • Compliance with quality and security standards (ISO 27001, ISO 9001, SIX SIGMA, etc…)
  • Definition of agreements of service level with objectives of maximum efficiency and alignment to the business. Strict adherence to these agreements.
  • Application of security criteria to formation and quality in all services